Alameda & the Bay Area

Water Heater Repair, Replacement & Installation

No hot water, a leaking tank or a heater on its last legs: we repair what's worth repairing and install new tank, tankless and heat pump water heaters.

Signs your water heater needs help

  • No hot water, or it runs out faster than it used to
  • Water pooling around the base of the tank
  • Rusty or discolored hot water
  • Popping, rumbling or banging from the tank
  • A pilot light that won't stay lit
  • A tank water heater that is 10 or more years old

How we handle it

Diagnose

We find out what failed and tell you whether a repair or a replacement makes sense.

Pick the right heater

Tank, tankless or heat pump, sized for how your household uses hot water.

Install and test

Installed to code, tested, and walked through with you before we leave.

Recent installs

Rheem to Bradford White, Oakland

40 gallon low boy natural gas water heater, replaced in a closet install.

Old Rheem gas water heater in a closet before replacement, Oakland
Before: Rheem
New Bradford White 40 gallon low boy gas water heater installed with new copper piping and seismic straps, Oakland
After: Bradford White

Bradford White to A.O. Smith ProLine, Berkeley

30 gallon skinny natural gas water heater, replaced in a tight exterior closet, with a new expansion tank.

Old 30 gallon Bradford White gas water heater in an exterior closet before replacement, Berkeley
Before: Bradford White
New A.O. Smith ProLine 30 gallon gas water heater installed in an exterior closet, Berkeley
After: A.O. Smith ProLine
New expansion tank, flexible gas connector and copper fittings on top of an A.O. Smith ProLine water heater, Berkeley
New expansion tank and fittings

Repair or replace?

Most calls start with no hot water or a puddle by the heater, and where the problem is decides whether a repair makes sense.

What you seeWhat we usually doWhy
Water leaking from the tank itselfReplaceA tank that leaks through its wall cannot be repaired.
A drip from a valve, fitting or the drain valveRepairValves and fittings can be swapped without replacing the heater.
Gas heater, no hot water, pilot keeps going outDiagnose, then usually repairOften a thermocouple, gas valve or venting issue on an otherwise sound heater.
Electric heater, lukewarm waterDiagnose, then usually repairOften a heating element or thermostat.
Popping or rumbling from the tankFlush, or replace if the tank is oldSediment has built up on the bottom of the tank.
Rusty hot water from a tank 10 or more years oldPlan to replaceThe tank lining is likely failing.

Not sure which one you have? Call (510) 939-7042 and tell us the brand, the age and what you are seeing.

Brands we work on

We work on Rheem, Bradford White, A.O. Smith, Navien, Rinnai and Noritz water heaters, among others. For Navien, Rinnai and Noritz tankless units, see our tankless water heater page. Tell us the brand and model number when you call so we bring the right parts.

Flushing and maintenance

Sediment settles at the bottom of a tank over time. Flushing it out helps the heater run quietly and last longer, and it is a good time to check the anode rod, the relief valve and the venting. Tankless units need their own flush to clear mineral scale; most manufacturers recommend about once a year.

A flush is $50 off right now. See specials.

What a replacement has to include

Two quotes for "a new water heater" can differ because one leaves out work the other includes. California law requires water heaters to be braced, anchored or strapped against earthquakes (Health and Safety Code section 19211). Many homes also need an expansion tank, new venting or new gas and water connectors, and most cities want a permit for the swap.

Our Berkeley job above is a typical example: the new A.O. Smith went in with a new expansion tank and new fittings. If you already have a quote, we will look at it for free.

Where we work on water heaters

We are based in Alameda and work on water heaters across the local Bay Area: Alameda, Concord, Walnut Creek, Pleasant Hill, Martinez, Lafayette, Berkeley, Oakland, San Leandro, Hayward, Castro Valley, Union City and Fremont. Recent installs include a closet swap in Oakland, an exterior closet replacement in Berkeley and a wall-mounted Navien tankless in a laundry room. See the full service area.

Questions we hear

Should I repair or replace my water heater?

If the tank itself is leaking, it needs to be replaced. If a part like a thermostat, element or gas valve has failed on a newer unit, a repair often makes sense. We will tell you which, and why.

Which water heater brands do you work on?

Rheem, Navien, Bradford White, A.O. Smith, Rinnai and Noritz, among others. Tell us the brand and model when you call so we bring the right parts.

Tank, tankless or heat pump: which is right for me?

It depends on how much hot water you use, whether you have gas or electric, the space you have and your budget. We will walk you through the options.

Are there rebates for new water heaters?

Some high-efficiency models, especially heat pump water heaters, can qualify for rebates. Programs change often, so ask us what is available when you call.

Is there a discount on a new water heater?

Yes. Right now it is $250 off a water heater replacement, or $300 off if you switch to tankless or a heat pump. Mention it when you book. The details are on our specials page.

Can you look at a quote I got from another plumber?

Yes, for free. Send us the written quote and we will tell you what we would do and what it would cost.

Book water heater services

Tell us what's going on. A real person from our team calls back to confirm your time.

  • Residential and commercial
  • Water heaters, repairs, drains and repiping
  • Prefer to talk? (510) 939-7042

We only use your details to get back to you about this job.

Keeping your water flowing.

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